miércoles, 8 de septiembre de 2010

Types of Leadership, (Activity 3)

1. On one of the scheduled flights from Moscow to the Soviet Far East only half the seats had been taken up so Aeroflot cancelled the flight and told the passengers to wait. They waited in the packed terminal all that night and indeed all the next day when they were told that their flight would now be leaving. Trying to join their flight they found that they had to pay an extra 25% of their fare as a fine for missing the first flight.


Aeroflot- Transformation Leader
Reasons for the conflict: Management

The type of problem in this scenario is that the airline is charging people an extra amount of money for the reschedule of their flight even though the problem was caused originally from them. The reason for why I say that the type of leader is a transformation leader it’s because the airline just paid attention to the “big” picture and overall goals of the company which is saving money, instead of thinking about their clients and their comfort.

The solution for this problem would be that the airline doesn’t charge that extra 25% of money to each of its clients.


2. Nigeria ordered 20 million tons of cement worth £650 million to be delivered during 1975. By the middle of October there were already 250 ships queuing to discharge their cement cargoes. A further 100 cement-laden ships were due the following week. Some of these would have to wait for more than two years to dock.

Only 4 million tons of the 20 million tons ordered had been delivered and in addition there were 150 general cargo ships queuing to discharge their cargoes.

By the end of December, 2,500 Greek seamen aboard 150 freighters had been "trapped" for more than seven months while waiting for permission to dock and unload. All seamen who had been stuck for more than four months were being flown home for Christmas by their employers.

The Nigerian government then announced a draft decree enabling them to charge owners £7,000 for every day an unauthorized vessel spent in Nigerian waters.

Normally the docks could handle less than one and a half million tons of cement per year and a basic cause of the congestion would appear to be lack of co-operation, contact and teamwork between different ministries and departments

Nigeria Government- laissez-fair
Reasons for the conflict- Communication

The conflict presented in this scenario is that the Nigerian Government had a lack of communication when ordering the cement. The conflict started the moment the Nigerian Government order the huge amount of cement without asking the people in charge of the docks how much cement they could handle at one specific moment.
Solution to the problem in this case would be to get more working force to undock the cement from the Ships and therefore speeding up the process.


3. Gerald Smith when leader of the American delegation to the SALT negotiations in Vienna which aimed to limit nuclear weapons, submitted remarkable Russian tables and drawings which compared the number and size of American and Russian inter-continental rockets and shelters for housing them. He was apparently submitting information prepared by Russian military intelligence themselves.

In a counter-statement the leader of the Soviet delegation, Vladimir Seminiov, made a new evaluation but was openly corrected by his military deputy, Colonel General Ogarkov.

After this meeting, Ogarkov took one of the American delegates to the side and whispered to him. He said there was no occasion whatsoever for the Americans to divulge their knowledge of Soviet military data in front of civilians of the Soviet delegation as these matters is exclusively the concern of Soviet military officials.

A fine picture of conflict instead of co-operation between Russian military and civilian officials, that is departments.

Vladimir Seminiov- Democratic Leader,
Gerald Smith – autocratic leader.
Reasons for conflict: Leadership

The conflict in this scenario was caused by the way each of the persons involved had a different point of views and therefore some of them doing things behind peoples back.


The solution to this problem would be to further investigate the person lying and

4. Israel earns much foreign currency from tourist traffic, but it was reported that the Ministry of Tourism continued to receive complaints from Israelis and foreign tourists regarding the inadequacy of sanitary conditions and other facilities at Ben-Gurion airport.

The Ministry spokesman also pointed out that the airport was under the exclusive jurisdiction of the Ministry of Transport, to which all complaints should be referred.

A clear case of passing the buck which appears to disregard the interests of those using the airport. Just what is the job of a Ministry of Tourism?

Ministry of tourism- laissez faire
Reasons for conflict: Management/communication

The problem in this last scenario could be considered to be caused mainly by a lack of management and at the same time a lack of communication. The problem to why the travelers are constantly complaining about the conditions of the airport is a definitely the lack of the management of either company in charge. The lack of communication is also a main problem in this scenario because the travelers are not even aware of who is the person that they have to report their complains to.


The solution in this problem would be for either of the Ministries to take responsibility of their actions and making it clear to the people who to complain, if they have any issues that need to be resolved. But most important of the entire main problem which is to take care of the complaints of the travelers and clean the facilities at the airport in order to give comfort and provide a better service to the clients.

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